Our contact details 

Name: Rachel Harrison, Rheia IP Limited
Address: 7 Bell Yard, London, WC2A 2JR
Phone Number: 020 3536 7137
E-mail: info@rheia-ip.com 

The type of personal information we collect 

We currently collect and process the following information:

· Name
· Email address
· Telephone number (if given)
· IP address (collected automatically)
· Website user information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when making contact with us.
We use the information that you have given us in order to contact you, for internal record-keeping and not for any other reason. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@rheia-ip.com.

(b) We have a legitimate interest.

We engage in B2B communications based on legitimate interest. We collect business-related data (such as names, email addresses, and company information) from publicly accessible sources and use this to send communications we believe are relevant to your professional interests. You have the right to access, amend, or request the deletion of your personal data at any time. For details on how to exercise these rights or to raise any concerns, please contact us at info@rheia-ip.com. Our commitment to data security is paramount, and we have robust measures in place to protect your information. This is subject to updates, and any changes will be communicated appropriately.

How we store your personal information 

Your information is securely stored. 

We keep the details above only for as long as it is required to provide advice to you as requested. If you instruct us to act on your behalf the information will be held in our secure database. It will be kept for 6 years.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@rheia-ip.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@rheia-ip.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk